Frequently Asked Questions
We understand that you may have questions about our products and services, and we've created our FAQs page to provide you with quick and easy access to answers. From shipping and returns to product details and warranties, our FAQs page covers everything you need to know about shopping with us.
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How do I track my order?
Once your order has been placed and processed, you’ll receive a confirmation email with all your order details. This email will also include your tracking number and a direct link to track your shipment.
Please note: tracking information may take a few days to update. If you don’t see any updates right away, don’t worry — your package is on its way.
Do you ship worldwide?
We currently deliver to the following countries:
United States
Australia
Canada
Britain
France
Germany
Spain
Italy
How do I cancel my order?
Because we begin processing your order immediately after it’s placed, we’re unable to cancel or modify it once confirmed.
This helps us ensure fast and reliable shipping — so your order arrives as quickly as possible.
If you no longer want your item after it has been shipped, you can contact us once it arrives to discuss your options.
How Do I Contact You About My Order?
We're here to help with any questions about your order – quickly and efficiently.
📬 Contact Us by Email
For all order-related inquiries, please email us at:
How Do I Start a Return?
Contact us within 30 days of receiving your order by emailing
Download and print return label
Pack your item securely along with the completed return form
Drop it off at your nearest carrier location and keep the shipping receipt
Once we receive and inspect your return, we’ll issue your refund, store credit, or replacement
Didn't find what you were looking for? Feel free to contact us at any time!